Most likely
A setting is holding back the ink
When every color and black are equally pale, the driver is usually printing in draft or economy mode, or the paper type tells it to use less ink.
What to do
- In the print dialog, set quality to Standard or High.
- Set the paper type to what is loaded.
- Turn off any ink-saving or draft option.
- Print the color test page. If it is still pale, run a nozzle check.
Then reprint: Color test page